Richard Branson reacts to a cancelled flight

Since I have nothing to write about today, I’d like to share this story from “Linchpin” by Seth Godin.

Forty years ago, Richard Branson, who ultimately founded Virgin Air, found himself in an airport in the Caribbean. They had just cancelled his flight, the only flight that day. Instead of freaking out about how essential the flight was, how badly his day was ruined, how his entire career was now in jeopardy, the young Branson walked across the airport to the charter desk and inquired about the cost of chartering a flight out of Puerto Rico.

Then he borrowed a portable blackboard and wrote, “Seats to Virgin Islands, $39.” He went back to his gate, sold enough seats to his fellow passengers to completely cover his costs, and made it home on time. Not to mention planting the seeds for the airline he’d start decades later. Sounds like the kind of person you’d like to hire.

Are you the sort of person who gets angry when a flight is cancelled, or when some other inconvenience stands in your way? Or are you the kind of person who changes the game altogether?

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